Privacy Policy

1. Information We Collect

Information You Provide

• Account Information: Email address, name, and password when you create an account
• Quiz Data: Quizzes you create, questions, answers, and quiz configurations
• Response Data: Quiz responses and analytics data from your quiz participants
• Settings: Your preferences for quiz appearance, notifications, and integrations
• Support Communications: Messages you send to our support team

Information We Collect Automatically

• Usage Data: How you interact with our platform and quiz builder
• Device Information: Browser type, operating system, and device identifiers
• Performance Data: Error logs and performance metrics to improve our service

2. How We Use Your Information

We use your information to:

• Provide and improve the Clarflow service
• Enable quiz creation, deployment, and analytics features
• Send you important updates about your account or our service
• Provide customer support
• Analyze usage patterns to improve our quiz building features
• Ensure the security and integrity of our service
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:

• Service Providers: Trusted third parties who help us operate our service (like cloud hosting providers)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to share information

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis
• Secure authentication and password protection
• Regular backups to prevent data loss

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we have about you
• Correction: Update or correct your personal information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Account Deletion: Delete your account and associated data

To exercise these rights, please contact us at privacy@clarflow.com.

6. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in to your account
• Remember your preferences and settings
• Analyze how our service is used
• Improve our service performance

You can control cookies through your browser settings, but some features may not work properly if you disable them.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will delete your personal information when you delete your account, except where we are required to retain it for legal, regulatory, or security purposes.

8. Children's Privacy

Clarflow is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that your information receives adequate protection.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: