Connecting Postscript

Step-by-step guide for sending Clarflow quiz responses into Postscript Custom Events and triggering SMS Flows.

Connecting Postscript

Send quiz responses from your Clarflow funnel into Postscript as Custom Events, then build SMS Flows in Postscript that trigger off them.


Prerequisites

  • A Postscript account
  • A Clarflow funnel with at least one phone input sub-element

Step 1: Get your Postscript Private API Key

In the Postscript dashboard go to Settings → API (app.postscript.io/account/api) and click Create Security Key Pair. Copy the Private Key (starts with sk_). Keep this secret — anyone with it can write to your Postscript shop.


Step 2: Connect Postscript in Clarflow

Open Settings → Integrations, find the Postscript card, and click Connect. Paste the Private API Key, give the connection a name, and save.


Step 3: Enable the toggle on your phone input

Open your funnel in the editor. Select the phone input sub-element and turn on Send responses to Postscript.

Then save the funnel and make it public from the share popover.


Step 4: Build a Flow in Postscript

In Postscript, go to Flows → Create New and pick Custom Event as the trigger. Select the event named clarflow_quiz_response — this is the constant event Clarflow sends every time a visitor submits the phone field on a funnel that has Postscript enabled.

The funnel title is included as the funnel_title property on the event, so you can branch on it inside Postscript if you have multiple funnels firing into the same shop.


Step 5: Use quiz answers as merge tags

Each quiz response is included on the event as a separate property (q1_skin_type, input1_email, dropdown1_country, etc.). Inside the Postscript message editor, use merge tags to drop them into your SMS copy.


Notes

  • Postscript identifies subscribers by phone number. Clarflow normalizes the phone to E.164 format (+15551234567) before sending. Visitors who enter an unparseable phone simply don't trigger the event — the funnel still completes normally.
  • The event also includes the visitor's email when the funnel collected one (in addition to the phone), which helps Postscript match against existing subscribers.

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